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This list of frequently asked questions and their corresponding answers helps Fedora Ambassadors answer some of the difficult questions they may face.  For general Fedora-related questions, see the top-level [[FAQ]].
This list of frequently asked questions and their corresponding answers helps Fedora Ambassadors answer some of the difficult questions they may face.  For general Fedora-related questions, see the top-level [[FAQ]].
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= I have just joined =
== I have just joined ==




=== Help me, it is so confusing ===
=== Help! I'm confused ===


{{Admon/note|Relax. Given the size of the project, it may require a few months to be thoroughly familiar with the Fedora Project. Here are a few suggestions
{{Admon/note|Relax. Given the size of the Fedora Project, it may require a few months to be thoroughly familiar with it. Here are a few suggestions


* Take small steps.
* Take small steps.
* Read the mailing lists.
* Read the mailing lists.
* Join the IRC channel #fedora-ambassadors
* Join {{fpchat|#fedora-ambassadors}}.
* Read the reports, make new friends within the projects.
* Read the reports, and make new friends within the projects.
* Talk to your mentor, regional leaders or any FAmSCo member.
* Talk to your mentor, regional leaders, or any FAmSCo member.
* Think ahead and start working on the areas that you think can be improved.
* Think ahead and start working on the areas that you think can be improved.
* Join team meetings
* Join team meetings.
* Remember, it is going to take time to become a pro.
* Remember, it is going to take time to become a pro.
}}
}}


=== Do we have team meetings? When is the next one? ===
=== Do we have team meetings? When is the next one? ===
* The scheduled regional meetings are [[Ambassadors/Meetings|here]]. Mail the respective leaders for more details.
* The scheduled regional meetings are [[Ambassadors/Meetings|here]]. Mail the respective leaders for more details.
* The FAmSCo meetings are held at 06:00 UTC on every Monday.
* For meetings of [[FAmSCo]], refer to the [[FAmSCo meetings]] wiki page for details.


=== What is FAmSCo? ===
=== What is FAmSCo? ===
https://fedoraproject.org/wiki/FAMSCO


=== What are the best behaviours expected from me? ===
It isn't anything, anymore. FAmSCo stood for Fedora Ambassadors Steering Committee. It has been replaced by [https://docs.fedoraproject.org/fedora-project/subprojects/mindshare.html Mindshare].
Look at [[Ambassadors/Conduct|this]] page.
 
=== What behavior is expected of me? ===
 
Read more at [[Ambassadors/Conduct|this]] page.


=== I want a general overview of the Fedora Project, where should I go? ===
=== I want a general overview of the Fedora Project, where should I go? ===
See the top-level [[FAQ|FAQ]].
 
Refer to the top-level [[FAQ|FAQ]].


=== How do I spread the word about Fedora? ===
=== How do I spread the word about Fedora? ===
Line 51: Line 51:
These are some of the basic ideas. You are welcome to add to it.
These are some of the basic ideas. You are welcome to add to it.


=== How am I officially recognized? ===


=== How am I officially recognised? ===
You may be recognized by your business card, your wiki page, or your FAS account. The Fedora Project generally does not provide any "official" document describing the work you do. However, if you need a document for a special purpose, contact any FAmSCo member.
 
You may be recognised by your business card, your wikipage, or your FAS account. Fedora Project generally does not provide any "official" document describing the work you do. However, if you need any document for any special purpose, contact any FAmSCo member.


=== Where can I get a business card for identification purposes? ===
=== Where can I get a business card for identification purposes? ===
Line 66: Line 65:
=== What are the benefits that I am entitled to receive as an Ambassador? ===
=== What are the benefits that I am entitled to receive as an Ambassador? ===


You will receive no personal benefit.
The primary benefit of being an Ambassador is spreading the ethics and joy of free/libre and open source software, and being recognized by your peers as a valuable member of the F/LOSS community.  However, for your work as an ambassador, you can ask for anything you may need. The regional leaders will consider your request carefully and give you any assistance they can.  Not every request can be granted, but we try to support every Ambassador who is supporting the Fedora Project in good faith.
 
* You can get funding for organizing events.
* You can get swag produced in your region.
 
=== Where can I find my fellow Ambassadors? ===


* However, for your work as an ambassador, you can ask for anything that you may need. The regional leaders will consider carefully and either approve or deny your request.
You can find fellow ambassadors [[Ambassadors/MembershipService/Verification|here]], or on {{fpchat|#fedora-ambassadors}}.
* You can get monies for organising events.
* You can get swags that the regions produce.


=== How do I meet my fellow Ambassadors in person? ===


Look out for any [[events]] in your region. Feel free to contact the organizing team -- they will welcome you. Fedora often provides support for Ambassador travel to key events.


=== Where can I find my fellow ambassadors? ===
=== I want to do some programming/artwork/documentation ===
You can find fellow ambassadors [[Ambassadors/MembershipService/Verification|here]]. On IRC.freenode.net in #fedora-ambassadors.


=== How do I meet my fellow ambassadors in person? ===
Your participation in any part of Fedora is welcome! Either mail any FAmSCo member, or visit http://join.fedoraproject.org to find out other places where you can help.


Look out for any [[FedoraEvents|event]] in your region. Feel free to contact the organising team, they will welcome you. Fedora often considers providing support for your travel.


=== I want to do some programming/artwork/documentation ===
== I want to organize or participate in an event ==


Sure. Either mail any FAmSCo member or have a look at http://join.fedoraproject.org
=== What is a Fedora event? ===


= I want to organise/participate in an event =
Fedora events are held all over the world. They are a good way to bring together contributors who do not see each other frequently, gather new contributors, and develop new features and strategies for Fedora. Fedora events can be standalone or held together with other events, such as Linux Tag or FISL. The Fedora Project has been represented by its Ambassadors in major FLOSS events around the world, and Ambassadors also organize and host our own events.


=== What is a Fedora Event? ===
.
=== What is a Release Party? ===
=== What is a Release Party? ===
A release party is a party that a fedora user holds to celebrate the latest version of fedora arriving.
 
A release party is held by a Fedora user to celebrate the release of the latest version of Fedora.


=== I heard the terms FAD and FUDCon, what do they mean? ===
=== I heard the terms FAD and FUDCon, what do they mean? ===
[[FAD]] is Fedora Activities Day a regional event (either one-day or a multi-day) that allows Fedora contributors to gather together in order to work on specific tasks related to the Fedora Project.


[[FUDCon]] is a Fedora Users and Developers Conference
A [[FAD]], or Fedora Activity Day, is a regional event, one day or more in length, that allows Fedora contributors to gather together to work on specific tasks related to the Fedora Project.  A [[FAD]] is tightly focused on reaching specific goals, as opposed to simply having discussions or teaching users.  Visit the [[FAD]] wiki page for more information.


=== How do I participate in a FAD/ FUDCon ===
[[FUDCon]] is the Fedora Users and Developers Conference, a major event that occurs in different regions of the world each year and features a set of technical sessions, hackfests, and other activities. [[FUDCon]] is always free and open to everyone to attend and participate.  Visit the [[FUDCon]] wiki page for more information.
See the links above.


=== I want to organize an event and need some money and/or swags. What do I do? ===
=== How do I participate in a FAD or FUDCon? ===
{{admon/note | Improve portion..get req, breakdown...}}


Use the [[Ambassadors#Getting_stuff|tracking system]] to file a ticket. Please be as precise as you can while asking for swags/money justifying your requirements. Do not ask for more stuff than required.
Refer to the [[FAD]] or [[FUDCon]] page for a current listing, and visit the individual event pages for more information.


=== Is there any event scheduled in my area? How do I participate? ===
=== Is there any event scheduled in my area? How do I participate? ===


The Fedora Project has events scheduled all over the world. You can see a list of past and future events [[:FedoraEvents|here]]
The Fedora Project has events scheduled all over the world. Visit the list of current [[events]] for more information.


=== Is there any help with organizing an event? ===
=== Can I get help with organizing an event? ===


The [[FedoraEvents/Organization|Event Organizers' Resources]]  page contains a lot of useful information about organizing an event.  If you want to give some presentations, do check out [[Presentations|this]] page.  You can find some interesting flyers [[Marketing/Flyer|here]].  If you have any further question, write to the ambassadors@lists.fedoraproject.org mailing list.  Often there are other Ambassadors in your [[Ambassadors/CountryList|area]]  ask them to help you and organize the participation at the event together.  This way it's more fun and less work.
The [[FedoraEvents/Organization|Event Organizers' Resources]]  page contains a lot of useful information about organizing an event.  If you want to give some presentations, visit our page of [[presentations]].  You can find some interesting flyers [[Marketing/Flyer|here]].  If you have any further questions, simply write to the {{fplist|ambassadors}} mailing list.  Often there are other Ambassadors in your [[Ambassadors/CountryList|area]]  ask them to help you and organize the event together.  This way it's more fun and less work. Don't forget to list your event at the [[Events]] page.
And don't forget to list your event at [[FedoraEvents|Events]] page.


=== Do I need to write report of my event? ===
=== Do I need to write a report of my event? ===


Yes! It is highly recommended to write a report of your event because if you don't it is like it has never happened. You can write your report on your blog registered in [http://planet.fedoraproject.org/ Fedora Planet] and/or send it to the [https://admin.fedoraproject.org/mailman/listinfo/ambassadors Ambassadors mailing list].
Yes! It is highly recommended to write a report of your event, because that helps spread energy and enthusiasm throughout your region and the Fedora Project.  It also helps other people find you when they search the Internet for Fedora in their area. You can register your blog on our [[Planet]] aggregator, then write your report on your blog and send it to the [https://admin.fedoraproject.org/mailman/listinfo/ambassadors Ambassadors mailing list].


=== Where can I find previous presentations? ===
=== Where can I find previous presentations? ===


=== Talking about events, what am I supposed to do and what should I avoid? ===
There is an archive of many previous [[presentations]]. If you are looking for presentation templates for OpenOffice.org, you can find them [[Presentations/Template |here]].


=== What are the common questions in an event? ===
=== Advice for presenting at events ===
 
At an event, you should remember that you represent the Fedora Project, and you should spread our [[Foundations | common values and ideas]]. Do not be rude to or disparage other distributions or contributors, and avoid any combative behavior. You are an Ambassador and should act as one. Keep in mind that we are all part of the same community.


=== Questions asked at event booths ===
=== Questions asked at event booths ===


Please see the following (Questions from other Ambassadors from working events)
We maintain a helpful list of [[Ambassadors/Booth_questions|questions that are asked at a Fedora booth]].  It is highly recommended that you also review the general list of [[FAQ|frequently asked questions about Fedora]] before an event.
https://fedoraproject.org/wiki/Ambassadors/Booth_questions
 


= I need something, whom do I ask? =
== I need something, whom do I ask? ==


=== I need manpower and volunteers for the event. How do I get them? ===
=== I need manpower and volunteers for the event. How do I get them? ===


If you are organizing the event in a college or university, you can get help from campus ambassadors or other technical societies and student chapters. You can also involve some LUGs.
If you are organizing the event in a college or university, you can get help from campus ambassadors or other technical societies and student chapters. You can also involve local Linux User Groups (LUGs).
 
=== Where do I get a CD/DVD, banners, posters and stickers? ===


=== Where do I get a CD/DVD? ===
Use the [[Ambassadors#Getting_stuff|tracking system]] to file a ticket. Please be as precise as you can when asking for gear or money, and justify your requirements. Help your fellow Ambassadors by not asking for more than you really require.


You can request materials at the main ambassadors page, and scrolling down to "getting stuff"
=== How do I get budget for my event resources? ===


=== Where do I get banner/posters/stickers? ===
You can follow this [https://fedoraproject.org/wiki/Budget tutorial] to make an appropiate budget request.


=== I need an ambassadors kit. Is there any such thing? ===
=== I want to produce some custom swag ===


=== I want to produce some custom swags ===
This is highly welcome. Swag must follow Fedora Project's [[Legal/TrademarkGuidelines|trademark guidelines]]. Remember to keep all the receipts so you can be reimbursed. More information can be found [[Reimbursements |here]].


=== Where can I get a customs letter for shipping purposes? ===
=== Where can I get a customs letter for shipping purposes? ===


Regulations for many countries may limit, prohibit or apply a tax when importing or exporting software media.  A standard letter may be required for the media to qualify under certain statutes.  Please check with your local authorities for regulations that may affect you, and see the [[Ambassadors/CustomsLetter|CustomsLetter]]  page for our standard letter for certain customs agencies.
Regulations for many countries may limit, prohibit or apply a tax on import or export of software media.  A standard letter may be required for the media to qualify under certain statutes.  Please check with your local authorities for regulations that may affect you, and see the [[Ambassadors/CustomsLetter|CustomsLetter]]  page for our standard letter for certain customs agencies.


=== Are there any official clothes to wear during events? ===
=== Are there any official clothes to wear during events? ===


Some Ambassadors in EMEA created the [[Ambassadors/PoloShirt|Fedora Ambassadors Polo Shirt]] .  It's not the official uniform but it has visual identification characteristics for visitors.
Some Ambassadors in the EMEA region have created the [[Ambassadors/PoloShirt|Fedora Ambassadors Polo Shirt]].  Although it's not an official uniform, it has distinct visual identification characteristics for visitors and has become very popular among Ambassadors.


Also, North America Ambassadors created a [[Ambassadors/ButtonUp|Button-Up Ambassadors Shirt]] that can be used at events. As with the polo, it is not an official uniform, but it does identify Fedora Ambassadors out of the crowd.
North American Ambassadors also offer a Fedora blue polo on the [[FAMNA Ambassador Gear]] page.  They also created a [[Ambassadors/ButtonUp|Button-Up Ambassadors Shirt]] that can be used at events. As with the polo, it is not an official uniform, but it does identify Fedora Ambassadors out of the crowd.


=== I have spent some monies on Fedora, how do I get reimbursed? ===
=== How do I get reimbursed? ===


= Generic queries =
First, it is vital that you ''keep all receipts'' for what you have spent.  These receipts are required so you can be reimbursed using the [https://fedorahosted.org/famsco/ FAmSCo issue tracker]. More information about the process is found [[:Reimbursements |here]].


=== I am unfamiliar with the wiki and having a hard time ===
== Generic queries ==
This information is about wikipedia, but is relevant to all wikis


To find your way around wikis click [http://en.wikipedia.org/wiki/Help:Navigation here]
=== I am unfamiliar with the wiki ===
For help on how to edit a wiki [http://en.wikipedia.org/wiki/Wikipedia:How_to_edit_a_page here]*
For wiki markup language click [http://en.wikipedia.org/wiki/Help:Wiki_markup here]


*please note that only registered users can edit this wiki.
Refer to our [[Help:Editing|helpful getting started page]] to learn how to get access to, and edit, this wiki.


=== I am having problems with some fellow ambassadors, what do I do? ===
=== I am having problems with some fellow ambassadors, what do I do? ===


=== I want to contact local RedHat office, how do I go for it? ===
Please talk to your mentor or a FAmSCo member. We have a [[Ambassador_dispute_resolution |dispute resolution policy]] and will work with all the involved parties to resolve the issue.
 
= I have been around for some time, I am interested in taking my contribution to the next level =
 
 
 
= I am leaving, what are the formalities? =
 
=== I am leaving because of other members/lack of support ===
 
=== I've no time to participate in the Ambassadors Project at the moment. What do you suggest? ===
 
Just suspend yourself from the Project for a while by leaving a message at your personal wiki page to inform visitors that you are busy right now. If you know how long your "time out" will take, send a short note to [[Ambassadors/SteeringCommittee|FAmSCo]] ( famsco-list@redhat.com) so that someone knows what's going on.


=== I'm no longer active in the Ambassadors Project.  Can I remove myself? ===
=== I am interested in taking my contribution to the next level ===


Of course you can. We understand if you have no more time to participate in the Ambassadors Project or if other parts of the Fedora Project have become more important to you.  Before you quit, think about suspending yourself from the Ambassadors Project for a while by just leaving a message at your personal wiki page to inform visitors that you are inactive.  Otherwise...
You can start contributing to another Fedora team such as documentation, localization/internationalization, design, packaging, etc. If you feel that your leadership inside Ambassadors is recognized you may consider running for the [[FAmSCo|Fedora Ambassadors Steering Committee]].


* Remove yourself from the [https://admin.fedoraproject.org/accounts/group/view/ambassadors Ambassadors Group] in the [[Infrastructure/AccountSystem|FAS]]
=== I would like to leave the Ambassadors project, what should I do? ===
* Remove your entry from the [[Ambassadors/CountryList|CountryList]] and your CategoryAmbassadors+Country entry at your personal wiki page.


Don't forget: You can join us again later.
Follow the [[Leaving_Ambassadors_SOP |Leaving Ambassadors SOP]].


=== My question is not listed here. Who should I ask? ===


You can ask a FAmSCo member or your mentor. If you don't have a mentor yet please choose one [[:Ambassadors_Join_choose_a_mentor |here]].




[[Category:Ambassadors]]
[[Category:Ambassadors]]

Latest revision as of 13:20, 1 September 2021

The Fedora Ambassadors program is currently undergoing a revamp. More details can be found at Fedora Ambassadors Revamp 2020.

This list of frequently asked questions and their corresponding answers helps Fedora Ambassadors answer some of the difficult questions they may face. For general Fedora-related questions, see the top-level FAQ.

Feel free to extend the list of questions, or to improve the existing answers!


I have just joined

Help! I'm confused

Relax. Given the size of the Fedora Project, it may require a few months to be thoroughly familiar with it. Here are a few suggestions
  • Take small steps.
  • Read the mailing lists.
  • Join #fedora-ambassadors[?].
  • Read the reports, and make new friends within the projects.
  • Talk to your mentor, regional leaders, or any FAmSCo member.
  • Think ahead and start working on the areas that you think can be improved.
  • Join team meetings.
  • Remember, it is going to take time to become a pro.

Do we have team meetings? When is the next one?

  • The scheduled regional meetings are here. Mail the respective leaders for more details.
  • For meetings of FAmSCo, refer to the FAmSCo meetings wiki page for details.

What is FAmSCo?

It isn't anything, anymore. FAmSCo stood for Fedora Ambassadors Steering Committee. It has been replaced by Mindshare.

What behavior is expected of me?

Read more at this page.

I want a general overview of the Fedora Project, where should I go?

Refer to the top-level FAQ.

How do I spread the word about Fedora?

There are a lot of ways to spread the word about Fedora.

  • Organize install fests and encourage users to use Fedora and Linux in general.
  • Organize workshops. Tell people how Fedora can perform daily work from basic text editing to handling a busy server.
  • Collaborate with a local Linux User Group, or start one if your locality doesn't have one.
  • If possible, build a local repository and distribute installation media.

These are some of the basic ideas. You are welcome to add to it.

How am I officially recognized?

You may be recognized by your business card, your wiki page, or your FAS account. The Fedora Project generally does not provide any "official" document describing the work you do. However, if you need a document for a special purpose, contact any FAmSCo member.

Where can I get a business card for identification purposes?

To create a Fedora Business card, please follow the information at Ambassadors/BusinessCards. These allow you to be officially recognized.

Do you provide any official participation certificate?

No.

What are the benefits that I am entitled to receive as an Ambassador?

The primary benefit of being an Ambassador is spreading the ethics and joy of free/libre and open source software, and being recognized by your peers as a valuable member of the F/LOSS community. However, for your work as an ambassador, you can ask for anything you may need. The regional leaders will consider your request carefully and give you any assistance they can. Not every request can be granted, but we try to support every Ambassador who is supporting the Fedora Project in good faith.

  • You can get funding for organizing events.
  • You can get swag produced in your region.

Where can I find my fellow Ambassadors?

You can find fellow ambassadors here, or on #fedora-ambassadors[?].

How do I meet my fellow Ambassadors in person?

Look out for any events in your region. Feel free to contact the organizing team -- they will welcome you. Fedora often provides support for Ambassador travel to key events.

I want to do some programming/artwork/documentation

Your participation in any part of Fedora is welcome! Either mail any FAmSCo member, or visit http://join.fedoraproject.org to find out other places where you can help.


I want to organize or participate in an event

What is a Fedora event?

Fedora events are held all over the world. They are a good way to bring together contributors who do not see each other frequently, gather new contributors, and develop new features and strategies for Fedora. Fedora events can be standalone or held together with other events, such as Linux Tag or FISL. The Fedora Project has been represented by its Ambassadors in major FLOSS events around the world, and Ambassadors also organize and host our own events.

What is a Release Party?

A release party is held by a Fedora user to celebrate the release of the latest version of Fedora.

I heard the terms FAD and FUDCon, what do they mean?

A FAD, or Fedora Activity Day, is a regional event, one day or more in length, that allows Fedora contributors to gather together to work on specific tasks related to the Fedora Project. A FAD is tightly focused on reaching specific goals, as opposed to simply having discussions or teaching users. Visit the FAD wiki page for more information.

FUDCon is the Fedora Users and Developers Conference, a major event that occurs in different regions of the world each year and features a set of technical sessions, hackfests, and other activities. FUDCon is always free and open to everyone to attend and participate. Visit the FUDCon wiki page for more information.

How do I participate in a FAD or FUDCon?

Refer to the FAD or FUDCon page for a current listing, and visit the individual event pages for more information.

Is there any event scheduled in my area? How do I participate?

The Fedora Project has events scheduled all over the world. Visit the list of current events for more information.

Can I get help with organizing an event?

The Event Organizers' Resources page contains a lot of useful information about organizing an event. If you want to give some presentations, visit our page of presentations. You can find some interesting flyers here. If you have any further questions, simply write to the ambassadors mailing list. Often there are other Ambassadors in your area ask them to help you and organize the event together. This way it's more fun and less work. Don't forget to list your event at the Events page.

Do I need to write a report of my event?

Yes! It is highly recommended to write a report of your event, because that helps spread energy and enthusiasm throughout your region and the Fedora Project. It also helps other people find you when they search the Internet for Fedora in their area. You can register your blog on our Planet aggregator, then write your report on your blog and send it to the Ambassadors mailing list.

Where can I find previous presentations?

There is an archive of many previous presentations. If you are looking for presentation templates for OpenOffice.org, you can find them here.

Advice for presenting at events

At an event, you should remember that you represent the Fedora Project, and you should spread our common values and ideas. Do not be rude to or disparage other distributions or contributors, and avoid any combative behavior. You are an Ambassador and should act as one. Keep in mind that we are all part of the same community.

Questions asked at event booths

We maintain a helpful list of questions that are asked at a Fedora booth. It is highly recommended that you also review the general list of frequently asked questions about Fedora before an event.


I need something, whom do I ask?

I need manpower and volunteers for the event. How do I get them?

If you are organizing the event in a college or university, you can get help from campus ambassadors or other technical societies and student chapters. You can also involve local Linux User Groups (LUGs).

Where do I get a CD/DVD, banners, posters and stickers?

Use the tracking system to file a ticket. Please be as precise as you can when asking for gear or money, and justify your requirements. Help your fellow Ambassadors by not asking for more than you really require.

How do I get budget for my event resources?

You can follow this tutorial to make an appropiate budget request.

I want to produce some custom swag

This is highly welcome. Swag must follow Fedora Project's trademark guidelines. Remember to keep all the receipts so you can be reimbursed. More information can be found here.

Where can I get a customs letter for shipping purposes?

Regulations for many countries may limit, prohibit or apply a tax on import or export of software media. A standard letter may be required for the media to qualify under certain statutes. Please check with your local authorities for regulations that may affect you, and see the CustomsLetter page for our standard letter for certain customs agencies.

Are there any official clothes to wear during events?

Some Ambassadors in the EMEA region have created the Fedora Ambassadors Polo Shirt. Although it's not an official uniform, it has distinct visual identification characteristics for visitors and has become very popular among Ambassadors.

North American Ambassadors also offer a Fedora blue polo on the FAMNA Ambassador Gear page. They also created a Button-Up Ambassadors Shirt that can be used at events. As with the polo, it is not an official uniform, but it does identify Fedora Ambassadors out of the crowd.

How do I get reimbursed?

First, it is vital that you keep all receipts for what you have spent. These receipts are required so you can be reimbursed using the FAmSCo issue tracker. More information about the process is found here.

Generic queries

I am unfamiliar with the wiki

Refer to our helpful getting started page to learn how to get access to, and edit, this wiki.

I am having problems with some fellow ambassadors, what do I do?

Please talk to your mentor or a FAmSCo member. We have a dispute resolution policy and will work with all the involved parties to resolve the issue.

I am interested in taking my contribution to the next level

You can start contributing to another Fedora team such as documentation, localization/internationalization, design, packaging, etc. If you feel that your leadership inside Ambassadors is recognized you may consider running for the Fedora Ambassadors Steering Committee.

I would like to leave the Ambassadors project, what should I do?

Follow the Leaving Ambassadors SOP.

My question is not listed here. Who should I ask?

You can ask a FAmSCo member or your mentor. If you don't have a mentor yet please choose one here.