QA:SOP freeze exception bug process

Background

Fedora uses a system of tracker bugs to keep track of freeze exception bugs - bugs which do not block a given pre-release or release, but which are considered high priority for tracking and fixing, and for which fixes may be accepted even during the freeze period for that release. This page defines the process by which bugs are proposed, reviewed and accepted as freeze exception bugs, and how freeze exception bugs are then tracked.

Note that freeze exception bugs used to be called nice-to-have or NTH bugs, and you may still find this name mentioned or used in old documentation and particularly in old bug reports.

See also the blocker bug process, which defines the similar process for blocker bugs - bugs that are blocking the release of its pre- and final releases and which must be fixed before these releases can proceed.

Freeze exception bug principles

Strict Fedora_Release_Criteria are used to define whether a bug should block a Fedora release, but determining whether a bug is worthy of a freeze exception is a more flexible process and should be done on a case-by-case basis. However, we have evolved some principles to be taken into account when evaluating a bug for freeze exception status.

In general, freeze exception bugs are usually bugs for which an update is not an optimal solution, and for which the fix is reasonably small and testable (this consideration becomes progressively more important as a release nears, so bugs may be downgraded from freeze exception status late in the release process if it transpires that the fix is complex and hard to test).

Types of bugs which are typically likely to be accepted as freeze exception bugs include:

1. bugs which constitute infringements of the desktop-related Fedora_Release_Criteria as applied to non-default desktops
2. bugs which result in a system being unable to reach a graphical environment
3. significant installer bugs which do not meet the criteria to be blocker bugs
4. bugs which constitute infringements of Fedora_Release_Criteria for secondary architectures will be presumed to be valid freeze exception bugs (unless there is a strong argument against, in a particular case)

Proposing freeze exception bugs

You can use the Blocker Bugs web application to propose a bug as a freeze exception. It will guide you through the process.

Manual process

If you have an issue with the guided process or want to propose a freeze exception directly from Bugzilla for efficiency, you can use the manual process.

To propose a bug as a freeze exception for a release, mark it as blocking the tracker bug for freeze exception bugs in that release. To do this, enter the alias or bug ID of the tracker bug into the Blocks: field in Bugzilla. The aliases for the freeze exception tracker bugs follow a consistent naming scheme. For the next release, the Beta tracker will always be called BetaFreezeException, and the final release tracker will always be called FinalFreezeException. Rarely, you may need to propose a bug as a freeze exception for the next release but one - in this case, prepend FXX (where XX is the release number) to the name of the alias, e.g. F43BetaFreezeException. So, to mark a bug as a freeze exception for the release of Fedora 42 Beta, you would set it to block the bug BetaFreezeException. You can find a full list of tracker bugs at BugZappers/HouseKeeping/Trackers.

Must use Red Hat Bugzilla
Only bugs reported against a Fedora component in Red Hat Bugzilla can be marked as freeze exceptions for a Fedora release. If the bug you wish to mark as a freeze exception is being tracked in an upstream bug tracking system, you must file a corresponding bug in the Fedora bug tracking system before proposing it.

Reviewing freeze exception bugs

Proposed freeze exceptions are reviewed and either accepted or rejected as freeze exceptions in collaboration between three stakeholder groups: QA, Development and ReleaseEngineering. This is mostly done during weekly meetings for the express purpose of reviewing blocker and freeze exception bugs: the procedure followed during these meetings is documented here. FreezeException review meetings usually occur every Monday - immediately after the QA meeting - so long as there is at least one proposed blocker, but special review meetings can be scheduled at other times when necessary. They are always announced to the test-announce mailing list, which is CC'ed to devel. The freeze exception review meetings are public, and reporters who propose a bug as a freeze exception are allowed and indeed encouraged to attend the meeting where it is reviewed.

When appropriate, proposed freeze exceptions may also be reviewed between meetings by Bugzilla comment discussion, or during the engineering readiness meeting (also known as a go/no-go meeting) which is convened to decide whether a release candidate should be approved as a final release. In these cases, consensus between the three stakeholder groups should still be reached in order to accept or reject a bug as a freeze exception. However, review should not be done as part of QA meetings. If freeze exception review is required or desirable at the time of a QA meeting, a proper freeze exception bug review meeting should be convened immediately following the QA meeting.

Bugs that are accepted as freeze exceptions for the relevant release will be marked with the Whiteboard field AcceptedFreezeException. Bugs which are rejected as freeze exceptions will be updated to no longer block the relevant tracker bug, and have the RejectedFreezeException Whiteboard field added so that if they are proposed as freeze exceptions again, it is clear they have already been considered and rejected. Therefore, a bug which has been proposed but not accepted or rejected can be identified by the lack of a relevant Whiteboard field. All changes to freeze exception status should also be documented with a comment. The comment should explain the rationale behind the decision and should link to the summary or logs of the meeting at which the decision was made.

Automatic freeze exceptions

Certain types of bugs are considered automatic freeze exception bugs. These bugs can be marked as AcceptedFreezeException by any member of one of the stakeholder groups without formal review. A comment should accompany this change, explaining that it has been made under the automatic freeze exception policy and linking to this section of this page. If anyone believes that a bug has been incorrectly marked as AcceptedFreezeException in this way, they may propose that it be formally reviewed by appending a comment to the bug or by raising it during a freeze exception review meeting. Only the following types of bug are considered automatic freeze exception bugs. Note that where an item on this list applies to non-release-blocking images, a corresponding issue in a release-blocking image would likely be an automatic blocker, under the corresponding policy.

• Bugs which entirely prevent the composition of one or more of the non-release-blocking images expected to be built for a currently-pending (pre-)release
• Incorrect checksums present on any of the non-release-blocking TC/RC images (failures of QA:Testcase_Mediakit_ISO_Checksums)
• Complete failure of any non-release-blocking TC/RC image to boot at all - "DOA" image (conditional failure is not an automatic blocker)
• Any non-release-blocking Beta or Final TC/RC image exceeding its target size (failures of QA:Testcase_Mediakit_ISO_Size)

No other type of bug can be considered an automatic freeze exception bug under any circumstance. In particular, "I think it is obviously a freeze exception bug" is not a valid reason to use this procedure. If you believe another type of bug should be added to the list, please propose the change on the test@ mailing list.

Tracking freeze exception bugs

Again, tracking freeze exception bugs and making a best effort to fix them is a collaborative effort between the QA, Development and Release Engineering groups. After blocker bugs, QA group members are encouraged to prioritize testing of freeze exception bug fixes, development group members are encouraged to prioritize developing fixes for freeze exception bugs, and release engineering group members are encouraged to prioritize the release of fixes for freeze exception bugs (after appropriate testing). Each group should have its own processes for ensuring its responsibilities in relation to freeze exception bugs are met.

In Bugzilla, freeze exception bugs should follow the normal workflow, with special attention paid by the development group to submitting proposed fixes to the updates-testing repository so they reach MODIFIED and ON_QA status, and special attention paid by the QA group to testing proposed fixes and setting ones that are tested successfully to the VERIFIED status. Builds that fix freeze exception bugs should be pulled into TC and RC builds by the release engineering team as long as they are submitted as proposed updates and meet the necessary karma requirements. No freeze exception bug should be set to CLOSED ERRATA until a fix is actually released to the stable repository for the release in question: if a working fix is added to a test candidate or release candidate build, but not yet pushed to the stable repository, the bug should not be marked CLOSED ERRATA, as this may result in the fix not being pushed to the stable repository and the fix accidentally omitted from the next candidate build as it is no longer possible to track the bug.