pfrields |
In terms of characteristics or approach, this person:
- ...is switching from $OTHER_OS to free software after hearing or reading about it, or seeing it first hand.
- ...expects things to "just work" as much as possible, and can sometimes be impatient as a result.
- ...doesn't want to go back to $OTHER_OS, and is therefore willing to fiddle occasionally -- on the order of 10-15 minutes or less per month -- to avoid it.
- ...accepts that software freedom has certain limitations, but wants to minimize (and if possible eliminate) any difference in capabilities vs. $OTHER_OS.
- ...won't pay for software.
- ...will contribute in the form of a bug report or helping others, if it's easy to do so with a few mouse clicks, but won't fill out long Web forms or do more than a sentence or so of typing.
- ...is interested in sustainable practices in general, but is not necessarily fanatic -- recycles packaging and goods, thinks "buying local" is worthwhile, volunteers at something a few times a year.
In terms of skills and knowledge, this person:
- ...knows, or is capable of finding out, how to boot a system from an alternate device such as CD or USB.
- ...is able to open applications and make selections as directed in documentation or by a support agent (be it human or not).
- ...may not understand how free software is built, or how a free software project run (but is capable of learning).
Clearly this person is not a developer, but including this person in our target audience does not disadvantage developers as end-users of the distribution. Focusing on this person's needs might mean that we the Fedora community might have to come up with better strategies for delivering software, or re-examine our release processes, or develop some new ways of creating the distribution/tree so that we can allow developers to maintain a high pace where appropriate, yet not have that boomerang on all users.
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jwboyer |
- Someone that is moving from $OTHER_{OS,DISTRO} and is looking for something a bit more exciting and a bit less restrictive.
- They likely don't have programming skills, nor necessarily want to become developers.
- They generally want things to work out of the box, but they don't mind seeking help or helping developers debug a problem.
- They have a general knowledge of computers, have installed software in some manner before, are comfortable with basic computer terms like RAM, CPU, gigabyte, etc.
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