Personas
- ‘application developer’ could be one right? someone who wants to build server applications
- ‘home/small business’ where they are constrained to one server/limited resources?
- ‘enterprise datacenter’ where they want to roll out many server instances and automate.
- A mid-level Microsoft administrator who does not have time for a steep learning curve.
Persona #1
Sandra Summers
Senior System Administrator, New Amsterdam Historical Society
"We're a small organization and we have limited resources... we just can't order new hardware for every new service request we get."
Profile | MacGyver |
---|---|
Age | 35 |
Location | Brooklyn, New York, USA |
Technical Level | Advanced |
Years Experience | 15 |
Primary Tools | ? Not sure. Thinking about things like puppet, nagios, splunk, etc. |
Referrals | Learns about new tech from team members, USENIX mailing lists, blogs |
Motivation
- Keep IT team within budget.
- Minimize late-night phone calls.
Goals
- Clean, secure, and manageable deployment of multiple server applications to a single server.
- Unified management of server resources.
- Ability to understand resource usage across server inventory to identify underutilized resources.
- Ability to easily deploy apps to underutilized resources.
Frustrations
- Home-grown scripts for deploying apps that have been around forever that have mysterious voodoo power. Difficult to reproduce application deployments consistently.
- Proliferation of various management console interfaces to have to manage.
Work Description
< description of a typical work day goes here. >
Persona #2
Joe Franklin
Ruby on Rails Freelancer; Joe, Inc.
Persona quote goes here...
Profile | ---- |
---|---|
Age | ---- |
Location | ---- |
Technical Level | ---- |
Years Experience | ---- |
Primary Tools | ? Not sure. Thinking about things like puppet, nagios, splunk, etc. |
Referrals | ---- |
Motivation
- Keep IT team within budget.
- Minimize late-night phone calls.
Goals
- Clean, secure, and manageable deployment of multiple server applications to a single server.
- Unified management of server resources.
- Ability to understand resource usage across server inventory to identify underutilized resources.
- Ability to easily deploy apps to underutilized resources.
Frustrations
- Home-grown scripts for deploying apps that have been around forever that have mysterious voodoo power. Difficult to reproduce application deployments consistently.
- Proliferation of various management console interfaces to have to manage.
Work Description
< description of a typical work day goes here. >
Persona #3
Sandra Summers
Senior System Administrator, New Amsterdam Historical Society
"We're a small organization and we have limited resources... we just can't order new hardware for every new service request we get."
Profile | MacGyver |
---|---|
Age | 35 |
Location | Brooklyn, New York, USA |
Technical Level | Advanced |
Years Experience | 15 |
Primary Tools | ? Not sure. Thinking about things like puppet, nagios, splunk, etc. |
Referrals | Learns about new tech from team members, USENIX mailing lists, blogs |
Motivation
- Keep IT team within budget.
- Minimize late-night phone calls.
Goals
- Clean, secure, and manageable deployment of multiple server applications to a single server.
- Unified management of server resources.
- Ability to understand resource usage across server inventory to identify underutilized resources.
- Ability to easily deploy apps to underutilized resources.
Frustrations
- Home-grown scripts for deploying apps that have been around forever that have mysterious voodoo power. Difficult to reproduce application deployments consistently.
- Proliferation of various management console interfaces to have to manage.
Work Description
< description of a typical work day goes here. >
Questions / Discussion Points
Who are our users?
- "I think the idea of focusing on target users is important here. Will having a GUI for servers help us grow Fedora Server use? Is it where we should put effort over other things that would grow it *more*? Who are the users, and, short of market research, do we have the collective expertise to make a reasonable case?" --mattdm