From Fedora Project Wiki
< Server
This is a draft document!
Personas
- ‘application developer’ could be one right? someone who wants to build server applications
- ‘home/small business’ where they are constrained to one server/limited resources?
- ‘enterprise datacenter’ where they want to roll out many server instances and automate.
- A mid-level Microsoft administrator who does not have time for a steep learning curve.
Persona #1
Sandra Summers
Senior System Administrator; New Amsterdam Historical Society
"We're a small organization and we have limited resources... we just can't order new hardware for every new service request we get."
| Profile | MacGyver |
|---|---|
| Age | 35 |
| Location | Brooklyn, New York, USA |
| Technical Level | Advanced |
| Years Experience | 15 |
| Primary Tools | ? Not sure. Thinking about things like puppet, nagios, splunk, etc. |
| Referrals | Learns about new tech from team members, USENIX mailing lists, blogs |
Motivation
- Keep IT team within budget.
- Minimize late-night phone calls.
Goals
- Clean, secure, and manageable deployment of multiple server applications to a single server.
- Unified management of server resources.
- Ability to understand resource usage across server inventory to identify underutilized resources.
- Ability to easily deploy apps to underutilized resources.
Frustrations
- Home-grown scripts for deploying apps that have been around forever that have mysterious voodoo power. Difficult to reproduce application deployments consistently.
- Proliferation of various management console interfaces to have to manage.
Work Description
< description of a typical work day goes here. >
Persona #2
Joe Franklin
Ruby on Rails Freelancer; Joe, Inc.
"I want to build amazing, easy-to-deploy server applications for my clients."
| Profile | ---- |
|---|---|
| Age | ---- |
| Location | ---- |
| Technical Level | ---- |
| Years Experience | ---- |
| Primary Tools | ? Not sure. Thinking about things like puppet, nagios, splunk, etc. |
| Referrals | ---- |
Motivation
- Build a great reputation for my work.
- Grow my business and gain key clients.
Goals
- Produce high-quality applications that excite my clients.
- Balance multiple ongoing development projects at the same time.
- Seamless migrations/upgrades of my applications.
Frustrations
- Spending cycles porting code to an endless array of platforms - it's time-consuming and uninteresting work.
- Spending cycles packaging code up for an endless array of platforms - it's time-consuming and uninteresting work.
- Maintaining older versions of my applications.
- Building software for a platform so old it doesn't have the python or ruby library I need and not being able to pull it in from out-of-stream.
- Being forced to build on top of poorly or undocumented platforms, and/or use weak platform APIs
Work Description
< description of a typical work day goes here. >
Persona #3
Andy Grant
Junior System Administrator; MegaBank, Inc.
"Automation is critical to managing a rollout to a server environment this large."
| Profile | ---- |
|---|---|
| Age | ---- |
| Location | ---- |
| Technical Level | ---- |
| Years Experience | ---- |
| Primary Tools | ? Not sure. Thinking about things like puppet, nagios, splunk, etc. |
| Referrals | ---- |
Motivation
- Keep IT team within budget.
- Minimize late-night phone calls.
Goals
- Clean, secure, and manageable deployment of multiple server applications to a single server.
- Unified management of server resources.
- Ability to understand resource usage across server inventory to identify underutilized resources.
- Ability to easily deploy apps to underutilized resources.
Frustrations
- Home-grown scripts for deploying apps that have been around forever that have mysterious voodoo power. Difficult to reproduce application deployments consistently.
- Proliferation of various management console interfaces to have to manage.
Work Description
< description of a typical work day goes here. >