2013-11-05 Printing

Fedora Test Days

Printing

Date	2013-11-05
Time	all day

Website	QA/Fedora_20_test_days
IRC	#fedora-test-day (webirc)
Mailing list	test

Can't make the date?
If you come to this page before or after the test day is completed, your testing is still valuable, and you can use the information on this page to test, file any bugs you find at Bugzilla, and add your results to the results section. If this page is more than a month old when you arrive here, please check the current schedule and see if a similar but more recent Test Day is planned or has already happened.

What to test?[edit]

Today's instalment of Fedora Test Day will focus on Printing.

This test day is for testing all aspects of printing, including setting up the printer, sharing printers on the network, and printing jobs.

The changes in Fedora 20 are relatively minor: switching to CUPS 1.7 and Ghostscript 9.10, and some improvements to cups-filters and the "Printers" part of GNOME Settings.

Note that since Fedora 19, printer sharing and discovery uses mDNS/DNS-SD rather than the CUPS Browsing method that's been the default in older releases. The cups-browsed service provides backwards compatibility for CUPS Browsing/BrowsePoll. One of the changes in Fedora 20 is for cups-browsed to use a more efficient method for BrowsePoll (asking for new/removed printers rather than fetching the entire list each time).

Remember that CUPS unit testing is only one small part of the story: printing is very much in need of integration testing. Try printing with different applications, using options you don't normally use in the print dialog. Try to see how many different ways you can break it!

If you see a problem and are not sure which component is to blame, the Debugging Printing page can help you to diagnose it.

Who's available[edit]

The following cast of characters will be available testing, workarounds, bug fixes, and general discussion ...

Development - Tim Waugh (twaugh), Marek Kasik (mkasik), Jiri Popelka (jpopelka)
Quality Assurance - Petr Sklenar (psklenar)

Prerequisite for Test Day[edit]

All you need is:

An updated Fedora 20 pre-release
Access to a printer

How to test?[edit]

First, make sure you have applied updates from the updates-testing repository.

Configuring a printer not yet known to the system
Printing a test page
Printing something more complicated, e.g. LibreOffice document, PDF, email
Taking advantage of extra print features of your printer e.g. duplexing, stapling

Test Cases[edit]

Use the TestDayApp to view test case instructions and submit test results. When it asks you about your "Hardware", enter your printer make and model name.

Checking the Device ID is correctly listed
The hpijs, gutenprint-cups, foomatic-db-ppds and foomatic packages all contain tags that associate them with the Device IDs for the printers they support. If you are not given the opportunity to install one of these packages when your printer is supported by them, it may be that they do not list its Device ID correctly. You can check this by running /usr/share/system-config-printer/check-device-ids.py as root.

Test Results[edit]

If you have problems with any of the tests, report a bug to Bugzilla. Choose the correct component:

gnome-settings-daemon for problems relating to job reporting and printer status feedback in GNOME Shell
control-center for problems specific to printer administration in GNOME Shell e.g. the new system settings module
cups for printing problems that persist even when using command line utilities such as lp
gtk2 for printing problems common to all GTK+ applications using the GTK+ print dialog
system-config-printer for bugs in the printing configuration program used in GNOME fallback mode and in other graphical environments
selinux-policy if there is some selinux issues

If you see something unexpected, even if you are not entirely sure whether it's a bug, please take the time to report it as one. Without doing that, it may be difficult to follow up and fix.

Basic Tests[edit]

User	Hardware	Connect a local printer	Reconnect a local printer	Print to network printer	Print dialog options	Status feedback	SELinux AVCs	KDE printer setup	References
lnie	Lenovo Thinkstation S20			pass	pass
twaugh	HP DeskJet 990Cxi	pass ^[1]	pass		pass ^{[long 1]}				↑ Configured as A4 automatically (correct). Uses hpcups... right/bottom margins look a little wide though.
twaugh	HP Photosmart 5510 (hp backend)				pass ^[1]				↑ Out of paper notification works correctly when hp backend is used (not dnssd).
twaugh	HP Photosmart 5510			fail ^[1] ^[2]		fail ^[3]			↑ RHBZ #1026940 ↑ Hard to set up printer because the dnssd backend is unreliable. ↑ RHBZ #1026949
twaugh	HP PSC 2210	pass	pass			fail ^[1] fail ^[2] ^[3] ^[4]			↑ RHBZ #1026928 ↑ RHBZ #1026909 ↑ RHBZ #1026914 ↑ No status feedback. In addition, print was corrupted after paper replaced.
Roshi	HP Deskjet 1000 j110 on i386 RC3 installation Xfce	pass	pass		pass ^[1]	pass			↑ All options not available on my printer were blurred out.
Roshi	HP Deskjet 1000 j110 on x86_64 RC2 Live KDE	warn ^[1] fail ^[2]						fail ^[3]	↑ RHBZ #1027425 ↑ KDE from the live image recognizes the printer and configures it. When you attempt to print - you get a 'filter failed' error. ↑ Printer get recognized and configured correctly by KDE - printing fails with 'filter error.'
satellit	system76 laptop i7	pass ^[1]			warn ^[2]				↑ wireless connectio to HP 6100 turned off/on prints successfully ↑ printed from pdf file 15 pages and then cancelled running job sucessfully
Astrik	HP C4180 All in One	pass ^[1]	pass		pass ^[2]	pass	pass		↑ Printer recognized and pop up stated it was configuring printer. ↑ Different options selected all seemed to work as expected.
luya	HP Photosmart eStation C510	pass	pass	pass	pass		pass

Long comments[edit]

↑ Tested 2 collated copies of 3-page document, duplexed, with libreoffice, evince, and firefox. Also same test of 1-page document with evolution.

[1] Configured as A4 automatically (correct). Uses hpcups... right/bottom margins look a little wide though.

[3] Out of paper notification works correctly when hp backend is used (not dnssd).

[bz1026940-4] RHBZ #1026940

[5] Hard to set up printer because the dnssd backend is unreliable.

[bz1026949-6] RHBZ #1026949

[bz1026928-7] RHBZ #1026928

[bz1026909-8] RHBZ #1026909

[bz1026914-9] RHBZ #1026914

[10] No status feedback. In addition, print was corrupted after paper replaced.

[11] All options not available on my printer were blurred out.

[bz1027425-12] RHBZ #1027425

[13] KDE from the live image recognizes the printer and configures it. When you attempt to print - you get a 'filter failed' error.

[14] Printer get recognized and configured correctly by KDE - printing fails with 'filter error.'

[15] wireless connectio to HP 6100 turned off/on prints successfully

[16] rinted from pdf file 15 pages and then cancelled running job sucessfully

[17] Printer recognized and pop up stated it was configuring printer.

[18] Different options selected all seemed to work as expected.

[2] Tested 2 collated copies of 3-page document, duplexed, with libreoffice, evince, and firefox. Also same test of 1-page document with evolution.

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Test Day:2013-11-05 Printing

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