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< Communicating and getting help
Revision as of 08:58, 22 April 2018 by Jaaf64 (talk | contribs) (Suite de la traduction initiale)

Fedora dispose d’une communauté solide prête à vous aider. Comme les utilisateurs et les contributeurs sont répartis à la surface du globe, un élément clé du projet est la communication. Les forums , les listes de diffusion et la conversation IRC fournissent des moyens rapides et simples pour communiquer.

Liens rapides
Forums du Web Courriel IRC
Ask Fedora (Lignes directrices) Listes de diffusion Canaux IRC
De sites Web supplémentaires de la communauté sont listés sur la page sites Web communautaires.

Interagir avec la communauté

Assurez-vous de comprendre et de suivre les lignes directrices avant de commencer à communiquer avec d’autres membres de la communauté Fedora. Quelques lignes directrices de base sont disponibles dans les lignes directrices des listes de diffusion et dans le IRC How-To.

Aidez-vous vous-même

Avant de rechercher l’aide des autres, prenez un peu de temps pour passer en revue la très grande variété de ressources d’auto aide qui est disponible. Consultez la Documentation et les FAQ. Si vous utilisez déjà Fedora, les pages man et info fournissent une grande quantité d’informations utiles. Vous pouvez y accéder en utilisant les commandes man et info. Par exemple, pour utiliser man afin d’en savoir plus sur dnf, vous pourriez utiliser : 

man dnf

Press q to quit.

Pour lire les pages info concernant gcc, vous pourriez utiliser : 

info gcc

Press q to quit.

Il y a un grand nombre d’autre documents disponibles sur votre système dans le dossier /usr/share/doc/. La commande rpm dispose d’une option pour lister toute la documentation associée à un paquet particulier. Par exemple, pour lister tous les documents disponibles pour le paquet coreutils, vous pourriez utiliser : 

rpm -qd coreutils

Bien que cette commande fonctionne dans un terminal, d’autres moyens faciles sont aussi à votre disposition. Visitez les menus de votre station de travail et de ses programmes. N’oubliez pas de consulter la Documentation de Fedora .

Alimenter les développeurs avec votre retour d’expérience

Si vous pensez avoir trouvé une anomalie ou si vous voulez suggérer des améliorations, utilisez le système de rapport d’anomalies Bugzilla.

Des informations complémentaires sont disponibles sur la page Anomalies et demande de fonctionnalités.

Le forum Ask Fedora ou la liste de diffusion users sont les lieux où poser la plupart de vos questions.

Les discussions sur le développement se tiennent sur la liste de diffusion du développement devel, et nous encourageons les utilisateurs et les développeurs de la communauté à y participer. Vous pouvez poster dans cette liste pour les discussions relatives au développement qui ne sont pas des anomalies évidentes ou des demandes de fonctionnalité. Ce n’est pas l’endroit ad hoc pour les questions générales. Si vous utilisez une version de test ou la version de développement de Fedora, postez votre retour d’expérience sur la liste test et les rapports d’anomalie sur Bugzilla. Les développeurs ne suivent en général pas les discussions originaires d’utilisateurs finaux parce que le trafic y est important et qu'elles ne sont pas aussi efficaces qu'un système de suivi d’anomalies comme Bugzilla. Pour d’autres possibilités de liste de diffusion, reportez-vous à Listes de diffusion plus bas dans cette page.

Forums

Forums provide Fedora users with an easy way to get help for any issue that may arise. Most of the forums are extremely active and provide structured access to a number of knowledgeable and helpful Fedora users.

Ask Fedora is a community knowledge base and support forum hosted by Fedora Project.

fedoraforum.org is an independent community website and not hosted or affiliated to Fedora Project or Red Hat. It is a platform for users to help each other. Other forums are also available:

Regional Forums

Community Websites

There are many great community websites beyond the Fedora Project that may be of interest to you.

See the Community Websites page.

Mailing Lists

Mailing lists are special email addresses which send email to all users who have subscribed to them. Sending an email to a mailing list reaches all users interested in discussing a specific topic and users who are available to help other users with that topic.

Using Mailing Lists
To subscribe to a mailing list, follow the appropriate link below and fill out the subscription form, or send an email message to <listname>-request@lists.fedoraproject.org (replace <listname> with the desired mailing list name, such as users) with only the word subscribe in the subject. The mailing lists are hosted at https://admin.fedoraproject.org/mailman/listinfo.
Personal Information
Fedora is a very visible and transparent project, which means that its mailing lists are archived and mirrored in many places on the internet outside of our control. Please use caution when sharing personal information with Fedora on a mailing list, because it is not possible for us to remove any postings from the wider Internet universe after they are sent. By sending emails to a Fedora mailing list, you must assume that those emails (including your email address) are not private, and that they will specifically be made public. For more details, please refer to Fedora's Privacy Policy.
NOTE
Certain etiquette is required to help mailing lists work efficiently and smoothly. See the Mailing list guidelines for specific points to follow while using Fedora Project mailing lists.

If you are using the mailing lists and see a post that is off-topic, you can direct the user to the PostIsOffTopic page, which will provide them with information to guide them in list selection in the future. Please do not be unnecessarily rude, as it hurts Fedora when you offend other users.

User Mailing Lists

users - General discussion and community assistance for users of Fedora releases. If you want help with a problem installing or using Fedora, this is the list for you. You might also use Ask Fedora forum instead

  • announce - Announcements of Fedora changes and events. To stay aware of major Fedora news, subscribe to this list.
  • classroom - Discussion, Ideas, feedback, planning and announcement of Fedora IRC Classroom sessions.
  • package-announce - Announcements of Fedora Package Updates for potentially all Fedora sub-projects. See announcement to learn how to setup filters.
  • laptop - For users of laptops running Fedora.
  • test - For testers of Fedora test releases. If you would like to discuss experiences using Fedora TEST releases, this is the list for you.
  • livecd - For discussion of Fedora Live CD efforts.
  • virt - For discussion about virtualization in Fedora.
  • xen - For discussion about Xen virtualization in Fedora.
  • selinux - For discussions about the Fedora SELinux Project.
  • games - For discussions about games for Fedora.
  • women - For the women that use and contribute to Fedora.
  • xfce - For users of the Fedora Xfce Spin.
  • lxde - For users of the Fedora Lxde Spin.
  • kde - For users of the Fedora KDE Spin.

Contributors Mailing Lists

  • devel-announce - Announcements for developers, no discussions.
  • fedora-join - For people looking to contribute to Fedora, to interact with current volunteers
  • devel - For developers, developers, developers. If you are interested in helping create Fedora releases, this is the list for you.
  • packaging - Packaging Committee discussions and questions or clarifications on packaging in Fedora.
  • advisory-board - Fedora Advisory Board list discussions. Anyone is free to join the list and participate.
  • scm-commits - For CVS change notifications of all Fedora packages. Fedora package maintainers are encouraged to subscribe to this.
  • desktop - For discussions about desktop development issues such as user interfaces and usability
  • security-commits - Commit messages about changes in fedora-security module
  • docs - For participants of the Documentation Project
  • docs-commits - For CVS change notifications from the FDP repository. Documentation contributors are encouraged to subscribe to this
  • security - For discussions about public issues related to security in Fedora.
  • design-team - For participants of the Fedora Design Team (formerly the Fedora Artwork Project; old archives located
  • websites - For contributors to official Fedora websites and interested Community websites administrators
  • perl-devel - For discussions about packages relating to the perl programming language
  • php-devel - For discussions about packages relating to the php programming language
  • python-devel - For discussions about packages relating to the Python programming language
  • java-devel - For discussions about Java-related Fedora development
  • fonts - For discussions on fonts and other Fedora text rendering components
  • fonts-bugs - Automated issue tracking on fonts and other Fedora text rendering components
  • ambassadors - Fedora Ambassadors discussions.
  • marketing - For discussions about marketing and expanding the Fedora user base
  • infrastructure - For participants of the Infrastructure Project
  • buildsys - Discussion of Fedora build system
  • triage - Discussion about bug maintenance in Fedora
  • music - For discussions about integrating open music and professional audio base in Fedora
  • i18n - For discussions about the internationalization of Fedora
  • trans - For discussions about translating the software and documentation associated with the Fedora Project
  • legal - For public discussions about legal issues affecting Fedora.
  • scitech - For discussion between scientific and technical users.
  • spins - The Spin Special Interest Group mailing list, Low-traffic list
  • power-management - For discussion about the power management in Fedora.

Architecture Specific Mailing Lists

  • sparc - For discussions about supporting Fedora on the SPARC architecture and platforms
  • arm - For discussions about supporting Fedora on the ARM architecture and platforms
  • s390x - For discussion about supporting Fedora on the s390x architecture and platforms
  • ppc - For discussion about supporting Fedora on the PowerPC architecture and platforms
  • mips - For discussion about supporting Fedora on the MIPS architecture and platforms
  • secondary - For discussion about supporting Fedora on secondary architectures(IA-64, PA-RISC, etc...)

Regional Mailing Lists

  • anz - For discussions about Fedora in Australia and New Zealand
  • bangladesh-users - For Fedora Bangladeshi Users and Contributors
  • br-users - For discussions about Fedora in the Brazilian Portuguese language
  • brasil-marketing - Brazilian Fedora Ambassadors
  • chinese - For discussions about Fedora in the Chinese language
  • cs-users - For discussions about Fedora in the Czech and Slovak language
  • de-users - For discussions about Fedora in the German language
  • el-users - For discussions about Fedora in the Greek language
  • es-users - For discussions about Fedora in the Spanish language
  • fa-community - For Persian Fedora Users and Contributors
  • fedora-pa - For Panama Fedora Users and Contributors
  • fedora-softcatalà - For discussions about Fedora in Catalan language
  • fr-users - For discussions about Fedora in the French language
  • id-community - For discussions about Fedora in the Indonesia language
  • india - For Fedora Indian Users and Contributors
  • it-users - For discussions about Fedora in the Italian language
  • lb-users - For Fedora Users and Contributors in Lebanon
  • lk-users - For discussions related with Fedora Sri Lanka Community; Sinhalese/ Tamil/ English language
  • pakistan - For Fedora Users and Contributors in Pakistan
  • sq-users - For discussions about Fedora in the Albanian language
  • vn-community - For discussions about Fedora in the Vietnamese language

Localization (L10N) Teams Mailing Lists

Please find your wanted language team in the L10N_Teams page.

Searching Mailing Lists

IRC for interactive community support

IRC, or Internet Relay Chat, is a real-time, text-based form of communication. You can have conversations with multiple people in an open channel or chat with someone privately one-on-one.

To talk to other Fedora Project participants, log onto the freenode IRC network.

To learn how to use IRC, refer to the IRC Tutorial at irchelp.org and IRC HowTo.

NOTE
You may be required to register your user nickname (nick) and identify with that nick. Otherwise, you may not be able to join or be heard on the IRC channel. There is a page describing how to register your nick at freenode.net.
WARNING
Some of the Fedora channels ban users that are logged into their system as root. Make sure that you are logged into your system as a normal user and that any ident server you may have running is accurately reporting your username.

User Help

  • #fedora[?] - General discussion and community assistance for users of Fedora releases. If you want help with a problem installing or using a currently maintained release of Fedora, this is the list for you, but register with Freenode and read the FAQ before joining.
  • #fedora-art[?] - Fedora's artist/designers hangout, talks about using Fedora/FOSS software for creating art.
  • #fedora-eol[?] - End User Support for end of life Fedora versions.

Administration

Projects and SIGS

Specific/Non end-user discussion channels

  • #fedora-ambassadors[?] - Chat related to Fedora Ambassadors Project, not end-user discussions
  • #fedora-commops[?] - Chat specifically related to Fedora Community Operations, not end-user discussions
  • #fedora-design[?] - Chat specifically related to Fedora Design and Artwork, not end-user discussions
  • #fedora-devel[?] - Chat specifically related to Fedora development, not end-user discussions
  • #fedora-docs[?] - Chat specifically related to Fedora Documentation, not end-user discussions
  • #fedora-mentors[?] - Chat to help new and potential Fedora contributors get started, not end-user discussions
  • #fedora-mktg[?] - Chat specifically related to Fedora Marketing, not end-user discussions
  • #fedora-sage[?] - Chat specifically related to the packaging of Sage (math) in Fedora, not end-user discussions
  • #fedora-videos[?] - Chat specifically related to videos which are related to Fedora project
  • #fedora-websites[?] - Chat specifically related to Fedora Websites, not end-user discussions.

General Fedora Discussions

Fedora Architectures

Projects/Development

Programming Languages and Platforms

SIGs

  • #fedora-power[?] - Chat related to the Power Management SIG
  • #fedora-science[?] - Chat related to the Science and Technology SIG
  • #fedora-hams[?] - The Fedora Amateur Radio SIG. Chat with fellow hams who use Fedora.
  • #fedora-ruby[?] - A SIG for people who are interested in improving the state of Ruby in Fedora.
  • #fedora-bigdata[?] - Chat related to the inclusion of "big data" tools in Fedora.
  • #fedora-neuro[?] - Chat related to the inclusion of tools related to neuroscience and neuroimaging research.

Other fun stuff

International

Asia

Europe

Africa

  • #fedora-ma[?] - Fedora discussions in French and Arabic
  • #fedora-tn[?] - Fedora Tunisian community discussions in French, English and Arabic

North America

Central and South America

  • #fedora-ar[?] - Fedora discussions for users from Argentina
  • #fedora-br[?] - Fedora discussions in Brazilian Portuguese
  • #fedora-latam[?] - Latin American Fedora Ambassadors discussions (LATAM)
  • #fedora-ni[?] - Fedora discussions for users from Nicaragua
  • #fedora-pa[?] - Fedora discussions for users from Panama
  • #fedora-pe[?] - Fedora discussions for users from Peru
  • #fedora-ve[?] - Fedora discussions for users from Venezuela

Localization

Several projects are large enough to have their own channels. Individual project channels, IRC server, and channel information are also found on the project pages. See the Projects list.

More Information

  • FAQ - Frequently Asked Questions about IRC

Real-time communications (RTC) for voice and video

Fedora has begun experimenting with RTC, which includes using SIP, XMPP and WebRTC for voice, video and sometimes as an alternative to IRC.

These services is that they enable face-to-face communications. This style of communication is beneficial in some circumstances and preferred by some users while other users prefer IRC and email.

Specific details can be found in the page about Fedora community RTC facilities.

Collaboration tool

The text collaboration tool called Gobby can help you to collaborate with other Fedora contributors. Gobby is a first-class, GUI-based text collaboration tool. You can use it, in conjunction with a collaboration server, to work together in real time with an unlimited number of people on any text based file, code or content. Fedora offers a server for Gobby to maximize your online experience with your collaborators.

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