From Fedora Project Wiki

Fedora Test Days
Printing
Date 2011-10-06
Time all day
Website QA/Fedora_16_test_days
IRC #fedora-test-day (webirc)
Mailing list test


Can't make the date?
If you come to this page before or after the test day is completed, your testing is still valuable, and you can use the information on this page to test, file any bugs you find at Bugzilla, and add your results to the results section. If this page is more than a month old when you arrive here, please check the current schedule and see if a similar but more recent Test Day is planned or has already happened.

What to test?[edit]

Today's instalment of Fedora Test Day will focus on Printing.

Who's available[edit]

The following cast of characters will be available testing, workarounds, bug fixes, and general discussion ...

Prerequisite for Test Day[edit]

  • Access to a printer
  • Fedora 16 Alpha (or newer; live image is fine)

How to test?[edit]

A variety of printing tasks should be attempted, including:

  • Configuring a printer not yet known to the system
  • Printing a test page
  • Printing something more complicated, e.g. OpenOffice document, PDF, email
  • Taking advantage of extra print features of your printer e.g. duplexing, stapling
  • Inducing errors such as out-of-paper, printer off-line, and noting behavior

Update your machine[edit]

If you're running Fedora 16 Alpha, make sure you have all the current updates for it installed, using the update manager. Or:

Live image[edit]

Optionally, you may download a non-destructive Fedora 16 live image for your architecture. Tips on using a live image are available at FedoraLiveCD. Live images can be found here.

Test Cases[edit]

  • Connecting a local printer: Expected behavior is that when a new local printer is connected, drivers will be installed as needed, a queue will be created for it, and the user will see a notification message about it.
Checking the Device ID is correctly listed
The hpijs, gutenprint-cups, foomatic-db-ppds and foomatic packages all contain tags that associate them with the Device IDs for the printers they support. If you are not given the opportunity to install one of these packages when your printer is supported by them, it may be that they do not list its Device ID correctly. You can check this by running /usr/share/system-config-printer/check-device-ids.py as root.

Test Results[edit]

  • gnome-settings-daemon for problems relating to job reporting and printer status feedback in GNOME Shell
  • control-center for problems specific to printer administration in GNOME Shell e.g. the system settings module
  • cups for printing problems that persist even when using command line utilities such as lp
  • gtk2 for printing problems common to all GTK+ applications using the GTK+ print dialog
  • system-config-printer for bugs in the printing configuration program used in GNOME fallback mode and in other graphical environments

If you are unsure about exactly how to file the report or what other information to include, just ask on IRC and we will help you. Once you have completed the tests, add your results to the Results table below, following the example results from the first line as a template. The first column should be your name with a link to your User page in the Wiki if you have one, and the second should be a link to the Smolt profile of the system you tested. For each test case, use the result template to enter your result, as shown in the example result line.

User Printer Connect local Reconnect local Network printing Copies/pages/duplex Status feedback References
Sample User HP LaserJet 5
none
Inprogress inprogress
Pass pass
Warning warn
[1]
Fail fail
[2]
  1. ↑ Test pass, but also encountered RHBZ #54321
  2. ↑ RHBZ #12345
Horst H. von Brand HP LaserJet m1522nf MFP
none
none
Pass pass
[1][2][3][4]
none
none
  1. ↑ Configured manually, doesn't offer driver. Used LJ 1200.
  2. ↑ A "Printer may not be connected" warning shows up briefly when printing
  3. ↑ Cups error "server-error-internal-error" several times, no printer (?!)
  4. ↑ Installed hplip manually, printer found. Shows up twice.
Tim Waugh Epson Stylus D78
Pass pass
[1][2] [3] [4] [5] [6]
Pass pass
n/a
none
Warning warn
[7]
  1. ↑ US Letter instead of A4 RHBZ #743780
  2. ↑ Erroneous "Not connected?" notification RHBZ #743877
  3. ↑ Wrong default page size in Firefox RHBZ #743882
  4. ↑ Settings window not updated on disconnection RHBZ #743884
  5. ↑ Unable to cancel print job RHBZ #743886
  6. ↑ Notifications shown when they shouldn't be RHBZ #744144
  7. ↑ Notifications are very short-lived RHBZ #743944
Tim Flink HP LaserJet M1536dnf MFP
none
none
Warning warn
[1] [2] [3] [4] [5]
Pass pass
Pass pass
[6]
  1. ↑ hit RHBZ #743694 but was able to work around using system-config-printer
  2. ↑ had to install hplip in order to get the required drivers
  3. ↑ Got a warning from hplip when I installed the printer, filed as RHBZ #743915
  4. ↑ Also hit RHBZ #743923
  5. ↑ RHBZ #743877
  6. ↑ correctly detects open door
Noe Nieto Canon MP250 series (usb)
Fail fail
[1]
Unknown unknown
none
Unknown unknown
Pass pass
[2]
  1. ↑ No registered drivers RHBZ #744087
  2. ↑ User is notified that there are no drivers for this printer
Noe Nieto Hewlett-Packard LaserJet 1020 / HP-LaserJet-1020
Fail fail
[1] [2] [3]
Fail fail
[4][5][6]
none
Unknown unknown
Warning warn
[7]
  1. ↑ Pulls in some mysql and perl packages upon install RHBZ #744025
  2. ↑ Printer is installed and available for printing, but when printing from gedit, a notification appears signaling that printer is offline
  3. ↑ Upon disconnection, printer is correctly signaled as offline
  4. ↑ User is not notified about printer status
  5. ↑ Printer appears as available for printing
  6. ↑ Atough printer is shown as available in print dialog, printing fails and user is asked if the printer is connected
  7. ↑ The only notification received is that printer is offline
Oscar Osta Pueyo HP LaserJet P2015
Pass pass
Pass pass
Pass pass
Pass pass
Pass pass
[1]
  1. ↑ Printer is installed and available for printing, but when printing, a notification appears signaling that printer is offline. Only dupplex.
Oscar Osta Pueyo OKI B6500
Pass pass
Pass pass
Pass pass
Pass pass
Pass pass
[1][2]
  1. ↑ Printer is installed and available for printing, but when printing, a notification appears signaling that printer is offline. Only dupplex.
  2. ↑ No automatic driver detected.
Tom Gilliard HP deskjet 5650
Pass pass
[1][2]
Pass pass
none
none
none
  1. ↑ f16 liveusb-creator 2Gb persistent USB of RC4 live desktop
  2. ↑ prints .txt and color.pdf files
Luya Tshimbalanga HP Photosmart EStation c510
Pass pass
Pass pass
Pass pass
[1]
Pass pass
Pass pass
  1. ↑ Need to manually install FirewallD for network detection on Gnome-Shell
Luya Tshimbalanga HP Photosmart c4180
Pass pass
Pass pass
none
none
[1]
Pass pass
  1. ↑ No duplex capability
Nick K. HP PSC 1610
Pass pass
[1] [2] [3] [4]
Pass pass
[5]
Warning warn
[6] [7] [8]
  1. ↑ Not able to print in color, not detected as a color printer. RHBZ #745616
  2. ↑ System gives notice that printer may not be connected when a job starts to print RHBZ #745630
  3. ↑ Printer continues to say "Printing..." even through job has finished. RHBZ #745626
  4. ↑ When I canceled a printing via system-config-printer, the job continued to print even though it was gone from the queue RHBZ #745631
  5. ↑ System does not display a "disconnect" message on unplug of printer
  6. ↑ System did not detect that the printer had a paper jam.
  7. ↑ When door is open, system-config-printer does not show that in the status
  8. ↑ Printer does not report ink/toner level RHBZ #745632
Nick K. Samsung CLP-315
Fail fail
[1] [2] [3]
Warning warn
[4] [5]
  1. ↑ Detected as a CLP-310
  2. ↑ Not able to print in color, not detected as a color printer.
  3. ↑ Not able to print to the device (nothing comes out, status remains idle) RHBZ #745621
  4. ↑ System did not detect whether paper drawer was inserted or not.
  5. ↑ Toner levels are not reported
Nick K. HP Photosmart C4480 All In One
Pass pass
[1] [2]
Pass pass
[3]
Warning warn
[long 1] [4] [5]
  1. ↑ Prompted for driver install, required a number of dependencies (perl, mysql, snmp)
  2. ↑ Printed in color!!!
  3. ↑ Reconnected successfully. System did not prompt or notify of disconnect/reconnect except in system-config-printer
  4. ↑ Did not show warning or status message for open door.
  5. ↑ Ink levels not reported
Nick K. HP Laserjet M1319f MPF
Fail fail
[1]
Pass pass
[2]
Warning warn
[3]
  1. ↑ Printer would not print, and errored on print. RHBZ #746440
  2. ↑ Reconnected successfully. System did not prompt or notify of disconnect/reconnect except in system-config-printer
  3. ↑ Did not show warning or status message for open door.
Nick K. HP deskjet 5150
Pass pass
[1]
Pass pass
[2]
Warning warn
[3] [4] [5]
  1. ↑ Printer installed correctly & printed in color. HPLIP was already installed
  2. ↑ Reconnected successfully. System did not prompt or notify of disconnect/reconnect except in system-config-printer
  3. ↑ Did not show warning or status message for open door.
  4. ↑ Did report out of paper status
  5. ↑ Did not report ink levels, even with HPLIP
Nick K. HP Photosmart A526
Pass pass
[1]
Pass pass
[2]
Warning warn
[3] [4]
  1. ↑ Printer installed correctly & printed in color. HPLIP was already installed
  2. ↑ Reconnected successfully. System did not prompt or notify of disconnect/reconnect except in system-config-printer
  3. ↑ Did not show warning or status message for open door.
  4. ↑ Did not report ink levels, even with HPLIP

Bugs Filed[edit]

gnome-settings-daemon[edit]

control-center[edit]

gutenprint[edit]

hplip[edit]

firefox[edit]

system-config-printer[edit]

cups[edit]

Long comments[edit]

  1. ↑ System did not notify via popup of "Out of paper" status. Did show warning icon in system-config-printer, status message reported "out of paper". After refilling (and printer acknowledged on it's screen) system did not clear out-of-paper status.
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