From Fedora Project Wiki
This page is a draft only
It is still under construction and content may change. Do not rely on the information on this page.

Uma (a desktop productivity user)

In terms of personal characteristics and approaches, Uma...

  • ...is switching from $OTHER_OS to free software after hearing or reading about it, or seeing it first hand.
  • ...expects things to "just work" as much as possible, and can sometimes be impatient as a result.
  • ...doesn't want to go back to $OTHER_OS, and is therefore willing to fiddle occasionally -- on the order of 10-15 minutes or less per month -- to avoid it.
  • ...accepts that software freedom has certain limitations, but wants to minimize (and if possible eliminate) any difference in capabilities vs. $OTHER_OS.
  • ...won't pay for software.
  • ...will contribute in the form of a bug report or helping others, if it's easy to do so with a few mouse clicks, but won't fill out long Web forms or do more than a sentence or so of typing.

In terms of skills and knowledge, Uma...

  • ...knows, or is capable of finding out, how to boot a system from an alternate device such as CD or USB.
  • ...is able to open applications and make selections as directed in documentation or by a support agent (be it human or not).
  • ...may not understand how free software is built, or how a free software project runs (but is capable of learning).

Selena (a system administrator)

In terms of personal characteristics and approaches, Selena...

  • ...doesn't panic when something doesn't work, and in fact will attempt to diagnose and fix it if so.
  • ...is interested in Fedora mainly for reasons of performance, stability, and previewing next-generation technology for consideration in later production rollout.
  • ...doesn't mind reporting bugs, with the expectation they'll be followed up within a reasonable time frame.
  • ...regularly uses crowdsourcing tools like forums and community support chat rooms.
  • ...will likely contribute bugs and, if invited and guided, may contribute to a Fedora Project team.

In terms of skills and knowledge, Selena...

  • ...is familiar with heterogeneous environments and networking concepts.
  • ...is comfortable using command-line utilities, and in fact falls back to them in a pinch due to familiarity.
  • ...has a skill set at least comparable to a typical RHCT.

Daphne (a developer)

In terms of personal characteristics and approaches, Daphne...

  • ...not only doesn't panic when things don't work, but may even relish it for the chance to fix things.
  • ...is interested in active involvement with free software but wants the engagement to be very efficient.
  • ...has strong opinions but is capable of discussing them rationally and politely.
  • ...regularly uses Bugzilla to report and check status of bugs, and crowdsourcing tools like forums and community support chat rooms.
  • ...believes that open source methodologies are a good way to develop software, and may work on one or more FOSS projects.
  • ...may contribute to a code base if it's easy to find the source and send patches.

In terms of skills and knowledge, Daphne...

  • ...is well versed in one or more programming languages, and likely many other technologies.
  • ...may not be experienced with Linux development but learns fast.